Terms of service

✨ Terms of Service – Serenity Flames

Overview
Welcome to Serenity Flames. By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our services.

Products
All our candles are handcrafted with care. Slight variations in color, texture, or finish are natural and part of their uniqueness. We make every effort to display products accurately, but appearance may vary slightly due to screen settings.

Orders & Payments
All orders are subject to acceptance and availability. Once an order is placed, it cannot be cancelled after dispatch. We reserve the right to refuse or cancel any order if required.

Pricing & Taxes
All prices are clearly listed on the website and are inclusive of GST (adjust this if needed). Prices may change without prior notice.

Shipping & Delivery
We aim to deliver your order within the estimated timeline. However, delays may occur due to factors beyond our control. We will always assist you in tracking and resolving delivery concerns.

Returns & Refunds
Returns, exchanges, and refunds are handled as per our Refund Policy. Please refer to our Refund Policy page for detailed information.

Use of Website
You agree to use our website for lawful purposes only and not misuse or attempt to harm the platform in any way.

Intellectual Property
All content on this website, including images, text, and branding, belongs to Serenity Flames and may not be used without permission.

Limitation of Liability
Serenity Flames shall not be held liable for any indirect or incidental damages arising from the use of our products or services.

Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in [your city].

Contact Us
For any questions, please contact us at:
📧 support@serenityflames.in

Phone Number: 9369068995