Privacy Policy
At Serenity Flames, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you place an order or interact with our website, we may collect certain personal information, including your name, email address, phone number, shipping address, and payment details.
How We Use Your Information
The information we collect may be used to:
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Process and deliver your orders
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Provide order updates and customer support
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Improve our website, products, and services
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Send promotional messages or updates (only if you choose to receive them)
Payment Security
All payments made on our website are processed through secure and trusted payment gateways. Serenity Flames does not store or have direct access to your card or payment information.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted partners such as courier services to complete order deliveries.
Cookies
Our website may use cookies to enhance your browsing experience and help us understand how visitors use our website. You can choose to disable cookies in your browser settings if you prefer.
Data Protection
We take reasonable steps to protect your personal information and ensure it is handled securely.
Changes to This Policy
Serenity Flames may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Email: serenityflames1429@gmail.com
Phone / WhatsApp: +91 93690 68995, +91 70810 74639
Location: Gopiganj, Bhadohi 221303, Uttar Pradesh, India