🛍️ Customer Service & Ordering (FAQs)

1. How long does delivery take?

Orders are usually processed within 3–5 business days as each piece is hand-poured. Delivery time depends on your location and is selected at checkout.

2. What if my candle arrives damaged?

Please share photos or a short video of the damaged item and packaging within 24 hours of receiving your order. We’ll offer a replacement or store credit after verification.

3. Can I customize candles for gifts or special occasions?

Absolutely! We offer custom messages and personalized designs to make gifts extra special. Contact us at +91-8178792746 to start your custom order.

4. Do you offer bulk or corporate orders?

Yes! We create custom hampers, bulk orders, and corporate gifting options. Please contact us to discuss your specific requirements.